1Softmaster Remote Support
Download SMDesk for your computer. If our technician is on the phone with you, choose Windows or macOS and run the downloaded file.
3Speedtest
- Status
- Ready
- Download
- -
- Upload
- -
- Latency
- -
- Limit
- 3 tests per hour
- Server
- 040.co.il
This test runs for several seconds and estimates the user's download and upload speed to this server.
4Visitor Info
- IP
- Checking...
- Forwarded
- -
- Country
- -
- City
- -
- ISP
- -
- Host
Use this information to confirm the caller's network while troubleshooting.
5Client Diagnostics
- Time
- Browser
- Platform
- Language
- Timezone
- Screen
- Online